Frequently Asked Questions
Everything you need to know about Woodbird® shipping, returns, and style.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Domestic shipping takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.
How do I return or exchange an item?
You can return any unworn item with original tags within 30 days of delivery. To start a return or exchange, please visit our online Return Portal and follow the step-by-step instructions.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. As Woodbird® designs often feature a Scandinavian aesthetic, some pieces have an intentional oversized fit; check the product description for fit details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. In select regions, we also offer 'Buy Now, Pay Later' via Klarna.
Are your materials sustainably sourced?
Sustainability is a core value at Woodbird®. We prioritize organic cotton, recycled polyester, and eco-friendly dyeing processes throughout our collections to minimize our environmental footprint.
Can I track my package after it has been shipped?
Yes. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link and your unique tracking number to monitor the delivery status.